We’ve updated our terms and conditions to comply with new GDPR. Please have a read below and agree at the bottom of this page to continue using our website.
Deepening Understanding LTD is a limited UK company, which provides teaching resources for educational purposes on a yearly subscription basis. We also provide CPD sessions for teachers and schools. By using our website or utilising our services, you are agreeing to our terms and conditions of usage. We reserve the right to change our terms and conditions at any time, therefore you should revisit this page regularly to check for any revisions. These updated terms and conditions have been revised to comply with the new GDPR guidance.
- Our service
1.1 – We provide high quality resources to support the teaching of English and maths across KS1 and KS2 in line with the primary curriculum.
1.2 – Deepening Understanding LTD provides PDF versions of our resources, in members only zones, which can be downloaded and saved from our website in preparation for teaching.
1.3 – Our website features a shop, that can be used to purchase individual, or school subscriptions to deepeningunderstanding.co.uk.
1.4 – We provide CPD for teachers and schools both through organised events or personalised in-house training.
1.5 – We aim to respond to enquiries in a timely manner when contacted via our website or helpline ([email protected]).
- Our Memberships
2.1 – To take advantage of our subscription options, you must provide us with your name and email address (this is the minimum amount of information required to open an account).
2.2 – For personal users, payments must be made in full at the time of purchase and your account will be generated automatically by our online system
2.3 – For school subscribers, payments can be made using our online system or via invoice. If you set up via invoice, we can assist you with activation of your accounts – you will need to provide us with a list of users and their email addresses. If a school subscription has been purchased online, use the code issued at the time of purchase to set up your additional users in line with the given instructions. Help can be requested at any time using [email protected]
2.4 – Memberships last for one year from the purchase date.
2.5 – It is your responsibility to set a safe and secure password which contains a mixture of characters.
2.6 – Memberships cannot be shared by more than one teacher. Each login must only be used by the person stated at the time of purchase.
2.7 – Subscriptions are non-refundable and at the time of purchase you are committing to membership of our site for a period of one year.
2.8 – At any time, we reserve the right to cancel and part-refund your subscription respective of the time remaining on the pass.
2.9 – Membership prices in our shop can be changed at anytime if deemed necessary.
2.10 – In the future, we reserve the right to produce materials for tiered membership packages, which may require additional fees to be paid in order for members to access them.
3.1 – If you are a school user, you can request to be billed by Deepening Understanding LTD for a subscription or event. Permission should be gained by your school before committing to an order with us.
3.2 – An accurate billing address should be provided in addition to an order overview/summary
3.3 – Subscriptions can be set up subject to payment
3.4 – To secure your seat at a limited-space event, invoices must be paid prior to the CPD session or your place may be offered to another school that is willing to pay upfront.
3.5 – Payment can be made via cheque or BAC
3.6 – Invoices must be paid in a timely fashion
- Data Protection
4.1 – The data which you provide Deepening Understanding LTD for membership purposes will be controlled by us and will remain on file unless you request for your DU account to be deleted. You can do this by emailing [email protected] at any time.
4.2 – We follow strict General Data Protection Regulations and take our subscribers’ personal details seriously. We make sure the information which you provide is…
4.2.1 – Used fairly and lawfully
4.2.2 – Used for limited, specifically stated purposes in a way that is adequate, relevant and not excessive
4.2.3 – Accurate (please notify us of any changes)
4.2.4 – Kept for no longer than is absolutely necessary
4.2.5 – Handled according to people’s data protection rights
4.2.6 – Kept safe and secure in the UK by Deepening Understanding – your data will not be passed on to any 3rd party without prior permission being gained.
4.3 – For clarity, we wish to inform you that we keep on record all details submitted at the time of your subscription purchase / set up: your name, address, email address and your order summary. Records of payment are also recorded via PayPal (if completed online) or within our company accounts (if BAC/cheque payment has been made).
4.4 – Account usage of deepeningunderstanding.co.uk will be monitored collectively and used by the board to shape the direction of the business in line with our subscribers’ demands.
4.5 – If you email Deepening Understanding for support, copies of your enquiries may be archived.
4.6 – You reserve the right to request to see any data Deepening Understanding holds about you. Please email [email protected] to exercise your right to see the data at any time.
- Our Resources
5.1 – The resources which Deepening Understanding LTD provides are copyrighted
5.2 – Our materials must only be used by the account holder within their own class – they cannot be distributed to other teachers / classes within their setting even if they share responsibilities for planning.
5.3 – Our resources are only allowed to be photocopied for educational purposes
5.4 – Our resources should only appear on deepeningunderstanding.co.uk; they must not be uploaded to any website unless permission has been obtained from the director in writing.
- Conferences and Events
6.1 – Ticket purchases for our conferences and events are non-refundable.
6.2 – Should we have to cancel our conference/event for any reason, you will receive a full refund (if the event is not re-organised), or if it is re-scheduled you will be given another ticket to attend on the new date. We will not cover any supply costs for delegates due to attend cancelled events.
6.3 – All venues may be subject to change, within the intended conference/event area.
6.4 – Tickets will be generated and sent out shortly before the conference/event. Please ensure that you bring your tickets along with you on the day, as we will collect them on arrival.
6.5 – Resources taken from our events can be used within your own setting only e.g. PPTs and handouts
6.6 – All training will be carried out by our CPD Lead – Claire Martin of Maths and More LTD
6.7 – CPD feedback forms will be used in- house to monitor the impact and quality of our training. It may also be used to support promotion of future Deepening Understanding events.
6.8 – Bookings for in-house training can be arranged by contacting Deepening Understanding. More information, including our terms and conditions for personalised training, will be discussed when we respond to your enquiry.
- Email Marketing
7.1 – You will be emailed by Deepening Understanding LTD about any purchases, account activations, password changes, account expiry or renewal options.
7.2 – Unless you ‘opt out’, by contacting Deepening Understanding, we reserve the right to email you about any special offers, new resources or CPD opportunities when necessary.